Independent recall search Not a government website Verify instructions at the issuing-agency source
CPSC source record The sauna's steam diffuser can be positioned too c Ongoing

Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard

Recall Date: 2026-05-28 Recalling Firm: Unspecified Record Ref: 10787

FINDARECALL QUICK READ

What this record tells you

This CPSC record concerns Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Classification: The sauna's steam diffuser can be positioned too c
  • Status: Ongoing
  • Recall date: 2026-05-28
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall involves Giantex and Costway branded portable steam saunas. The saunas were sold as part of a set that includes a folding chair, foot roller, felt mat and remote control. The portable saunas have a steam unit that connects to an enclosure via tubing. The enclosure has an opening for the user's head to remain outside the enclosure. The enclosures were sold in black, copper, beige, blue, green and pink. The name "Giantex" or "Costway" is imprinted on the front of the enclosure. The model numbers and/or SKU are printed on the item packaging. The model numbers and SKUs are: Model Number SKU BA7635US-BK GT7635US-BABK BA7635US-CF GT7635US-BACF BA7635US-GR GT7635US-GR-BA BA7635US-NY GT7635US-BANY BA7733US-BK GT7733US-BK-AB BA7733US-CF GT7733US-CF-AB BA7733US-GR GT7733US-GR-AB BA7733US-PI GT7733US-PI-AB BA7579US-BK GT7579US-BK-BA BA7579US-CF GT7579US-CF-BA BA7579US-GR GT7579US-GR-BA

Reason for Recall / Hazard Identified

Hazard: The sauna's steam diffuser can be positioned too close to a consumer's body, allowing hot steam to come in contact with user, posing a burn hazard.. This recall involves Giantex and Costway branded portable steam saunas. The saunas were sold as part of a set that includes a folding chair, foot roller, felt mat and remote control. The portable saunas have a steam unit that connects to an enclosure via tubing. The enclosure has an opening for the user's head to remain outside the enclosure. The enclosures were sold in black, copper, beige, blue, green and pink. The name "Giantex" or "Costway" is imprinted on the front of the enclosure. The model numbers and/or SKU are printed on the item packaging. The model numbers and SKUs are: Model Number SKU BA7635US-BK GT7635US-BABK BA7635US-CF GT7635US-BACF BA7635US-GR GT7635US-GR-BA BA7635US-NY GT7635US-BANY BA7733US-BK GT7733US-BK-AB BA7733US-CF GT7733US-CF-AB BA7733US-GR GT7733US-GR-AB BA7733US-PI GT7733US-PI-AB BA7579US-BK GT7579US-BK-BA BA7579US-CF GT7579US-CF-BA BA7579US-GR GT7579US-GR-BA

How to Check Whether Your Product Matches

A matching product name or photograph is not enough by itself. Compare every identifier available on your item or packaging with the official notice.

  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
  3. Check UPC, lot, batch, serial, date code, recall number, or USDA establishment number.
  4. Review the recall date and distribution information without assuming every seller is listed.
  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging and submit a photograph of the destroyed product by email to support@giantex.com or online at https://www.giantex.com/pages/product-recall-notice.. Giantex toll-free at 844-242-1885 anytime, email at support@giantex.com, or online at https://www.giantex.com/pages/product-recall-notice, or https://www.giantex.com/ and click on "RECALL INFORMATION" at the top of the page for more information.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard
Product image supplied with the source record for Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard
Product image supplied with the source record for Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard
Product image supplied with the source record for Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard
Product image supplied with the source record for Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard
Product image supplied with the source record for Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard
Product image supplied with the source record for Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard
Product image supplied with the source record for Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard
Product image supplied with the source record for Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard
Product image supplied with the source record for Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard
Product image supplied with the source record for Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:07 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

Open CPSC Source Record →

Record Transparency

Issuing agency
CPSC
Source ID
10787
Indexed update
2026-07-27 11:37:07 UTC
Official source
Open issuing-agency record