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CPSC source record The steam cleaner's boiler can rupture if it is ov Ongoing

Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury

Recall Date: 2026-02-26 Recalling Firm: Unspecified Record Ref: 10626

FINDARECALL QUICK READ

What this record tells you

This CPSC record concerns Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Classification: The steam cleaner's boiler can rupture if it is ov
  • Status: Ongoing
  • Recall date: 2026-02-26
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths.

Reason for Recall / Hazard Identified

Hazard: The steam cleaner's boiler can rupture if it is overfilled, corroded and the pressure release valve malfunctions, posing risk of burn hazards or serious injury to users or bystanders.. This recall involves the portable Dupray Neat Steam Cleaner. It is designed to clean, detail, sanitize, and deodorize household surfaces. The cleaner comes with a white base connected to a black flexible hose. The Model Number is DUP020WNA. Batch/Date Code 0118-01 through 0425-05 are on the rating label located on the bottom of the cleaner. The cleaner includes an accessory set that comes with various brushes, tools, a Velcro pad and dust cloths.

How to Check Whether Your Product Matches

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Consumer Action Recorded in the Source

Consumers should stop using the recalled steam cleaner immediately and go to dupray.com for instructions on receiving a free replacement safety boiler cap. Consumers will need their batch code, which is found on the bottom of the cleaner, to determine eligibility for the recall. The new safety cap is quick and easy to install with a simple screw-on design.. Dupray USA toll-free at 800 881-8482 from 7 a.m. to 6 p.m. ET Monday through Friday, recall@dupray.com or online at www.dupray.com/recall, or go to www.dupray.com and click on the "Neat™ Steam Cleaner Recall" banner at the top of the page.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury
Product image supplied with the source record for Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury
Product image supplied with the source record for Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury
Product image supplied with the source record for Dupray USA Recalls Neat Steam Cleaners Due to Risk of Burn Hazards or Serious Injury

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:07 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
10626
Indexed update
2026-07-27 11:37:07 UTC
Official source
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