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CPSC source record The boiler door can fail to seal properly, due to Ongoing

HTP Brand Boilers Recalled Due to Fire and Carbon Monoxide (CO) Poisoning Hazards and Risk of Serious Injury or Death; Made by NTI Boilers

Recall Date: 2025-06-05 Recalling Firm: NTI Boilers Inc., of Canada Record Ref: 10305

FINDARECALL QUICK READ

What this record tells you

This CPSC record concerns HTP Brand Boilers Recalled Due to Fire and Carbon Monoxide (CO) Poisoning Hazards and Risk of Serious Injury or Death; Made by NTI Boilers and names NTI Boilers Inc., of Canada as the recalling firm. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Firm: NTI Boilers Inc., of Canada
  • Classification: The boiler door can fail to seal properly, due to
  • Status: Ongoing
  • Recall date: 2025-06-05
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall involves HTP-brand ELU Elite Ultra residential wall-mounted gas boilers with model numbers ELU-150WBN and ELU-199WBN. The boilers are black in color and measure about 20 inches wide and 34 inches high. The serial number, model number and product name are located on the rating plate on the left-hand side of the boiler. Model Name/ Number Serial Number(s) or Range ELU Elite Ultra / ELU-150WBN 3260035C8 (242770000111-242850000104) ELU Elite Ultra / ELU-199WBN 3260036C8 (243240000051-250150000084)

Reason for Recall / Hazard Identified

Hazard: The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury.. This recall involves HTP-brand ELU Elite Ultra residential wall-mounted gas boilers with model numbers ELU-150WBN and ELU-199WBN. The boilers are black in color and measure about 20 inches wide and 34 inches high. The serial number, model number and product name are located on the rating plate on the left-hand side of the boiler. Model Name/ Number Serial Number(s) or Range ELU Elite Ultra / ELU-150WBN 3260035C8 (242770000111-242850000104) ELU Elite Ultra / ELU-199WBN 3260036C8 (243240000051-250150000084)

How to Check Whether Your Product Matches

A matching product name or photograph is not enough by itself. Compare every identifier available on your item or packaging with the official notice.

  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
  3. Check UPC, lot, batch, serial, date code, recall number, or USDA establishment number.
  4. Review the recall date and distribution information without assuming every seller is listed.
  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should immediately stop using the recalled boilers and contact HTP to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.. HTP toll-free at 800-323-9651 from 7 a.m. to 8 p.m. ET Monday through Friday, email at recall@htproducts.com, or online at https://htproducts.com/safety-notice.html or at www.htproducts.com and click on "Urgent Recall" at the top of the page for more information.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for HTP Brand Boilers Recalled Due to Fire and Carbon Monoxide (CO) Poisoning Hazards and Risk of Serious Injury or Death; Made by NTI Boilers

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:08 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
10305
Indexed update
2026-07-27 11:37:08 UTC
Official source
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