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CPSC source record The lithium-ion battery in the recalled power bank Ongoing

VC Group Recalls Wireless Portable Power Banks with Lithium-Ion Batteries Due to Fire and Burn Hazards

Recall Date: 2025-03-20 Recalling Firm: VC Group, of Brooklyn, New York Record Ref: 10208

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What this record tells you

This CPSC record concerns VC Group Recalls Wireless Portable Power Banks with Lithium-Ion Batteries Due to Fire and Burn Hazards and names VC Group, of Brooklyn, New York as the recalling firm. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Firm: VC Group, of Brooklyn, New York
  • Classification: The lithium-ion battery in the recalled power bank
  • Status: Ongoing
  • Recall date: 2025-03-20
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall involves 5,000 mAh wireless portable power banks for electronic charging of MagSafe compatible phones and earphones. "Velvet Caviar" is engraved on the front plate and printed on the bottom on the back with model number ZHX-PB21. The PO numbers 1 through 10 (PO-PP001 to PO-PP010) are marked on the back. Power Packs that do not have a PO number are also subject to this recall. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled power bank in the trash. Do not deposit this recalled power bank in used battery recycling boxes found at various retail and home improvement stores.

Reason for Recall / Hazard Identified

Hazard: The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.. This recall involves 5,000 mAh wireless portable power banks for electronic charging of MagSafe compatible phones and earphones. "Velvet Caviar" is engraved on the front plate and printed on the bottom on the back with model number ZHX-PB21. The PO numbers 1 through 10 (PO-PP001 to PO-PP010) are marked on the back. Power Packs that do not have a PO number are also subject to this recall. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled power bank in the trash. Do not deposit this recalled power bank in used battery recycling boxes found at various retail and home improvement stores.

How to Check Whether Your Product Matches

A matching product name or photograph is not enough by itself. Compare every identifier available on your item or packaging with the official notice.

  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
  3. Check UPC, lot, batch, serial, date code, recall number, or USDA establishment number.
  4. Review the recall date and distribution information without assuming every seller is listed.
  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should immediately stop using the recalled wireless portable power banks and contact VC Group for a free replacement power bank. To receive a replacement, consumers will be required to provide photographs of their power bank with the word "Recalled" written in permanent marker before uploading them to the firm's website at https://velvetcaviar.com/pages/magsafe-battery-pack-recall. Consumers should dispose of the power banks in accordance with local and state regulations.. Contact VC Group by email at recall@velvetcaviar.com, or online at https://velvetcaviar.com/pages/magsafe-battery-pack-recall or www.velvetcaviar.com and click on "Recalls" in the bottom banner for more information.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for VC Group Recalls Wireless Portable Power Banks with Lithium-Ion Batteries Due to Fire and Burn Hazards
Product image supplied with the source record for VC Group Recalls Wireless Portable Power Banks with Lithium-Ion Batteries Due to Fire and Burn Hazards

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:08 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
10208
Indexed update
2026-07-27 11:37:08 UTC
Official source
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