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CPSC source record The training cycles' adjustable seat can unexpecte Ongoing

Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard

Recall Date: 2025-01-30 Recalling Firm: Unspecified Record Ref: 10138

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What this record tells you

This CPSC record concerns Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Classification: The training cycles' adjustable seat can unexpecte
  • Status: Ongoing
  • Recall date: 2025-01-30
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall involves certain Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, CXV and CXM-02. The recalled products have adjustable saddles and handlebars with an aluminum rear flywheel and a magnetic resistance system. They have matte black steel frames, forged steel cranks, dual-sided SPD pedals, four leveling feet and two transport wheels. "Matrix" is printed on the side. The model and serial numbers are located on a label on the lower rear area of the cycle frame. Recalled cycles have a serial number that contains a serial prefix of FC32, ZFC32B, FC33, FC36, FC29D or FC27. Model (Serial Prefix) Example Serial Numbers CXC-02 (FC32) FC32210900001 CXC-02 (ZFC32) ZFC32B240600001 CXM-02 (FC33) FC33210800001 CXM-03 (FC36) FC36240300001 CXP-03 (FC29) FC29D240600001 CXV (FC27) FC27210700001

Reason for Recall / Hazard Identified

Hazard: The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.. This recall involves certain Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, CXV and CXM-02. The recalled products have adjustable saddles and handlebars with an aluminum rear flywheel and a magnetic resistance system. They have matte black steel frames, forged steel cranks, dual-sided SPD pedals, four leveling feet and two transport wheels. "Matrix" is printed on the side. The model and serial numbers are located on a label on the lower rear area of the cycle frame. Recalled cycles have a serial number that contains a serial prefix of FC32, ZFC32B, FC33, FC36, FC29D or FC27. Model (Serial Prefix) Example Serial Numbers CXC-02 (FC32) FC32210900001 CXC-02 (ZFC32) ZFC32B240600001 CXM-02 (FC33) FC33210800001 CXM-03 (FC36) FC36240300001 CXP-03 (FC29) FC29D240600001 CXV (FC27) FC27210700001

How to Check Whether Your Product Matches

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If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit.. Johnson Health Tech North America Inc. ("JHTNA") toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT, Monday through Friday, email at cxrecall@matrixfitness.com or online at https://www.matrixfitness.com/us/eng/recalls, or go to www.matrixfitness.com and click on "Recalls" for more information. The firm is contacting all known purchasers directly.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard
Product image supplied with the source record for Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard
Product image supplied with the source record for Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard
Product image supplied with the source record for Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard
Product image supplied with the source record for Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard

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Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:08 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
10138
Indexed update
2026-07-27 11:37:08 UTC
Official source
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