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CPSC source record The spacing between some of the crib's slats is wi Ongoing

South Shore Cribs Recalled Due to Entrapment Hazard; Violation of Federal Regulation for Full Sized Cribs; Imported by South Shore Industries

Recall Date: 2024-11-21 Recalling Firm: Unspecified Record Ref: 10098

FINDARECALL QUICK READ

What this record tells you

This CPSC record concerns South Shore Cribs Recalled Due to Entrapment Hazard; Violation of Federal Regulation for Full Sized Cribs; Imported by South Shore Industries. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Classification: The spacing between some of the crib's slats is wi
  • Status: Ongoing
  • Recall date: 2024-11-21
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall involves South Shore brand Balka & Olena cribs sold in white and natural wood colors. The cribs are made of wood and measure about 37 inches high, 54 inches long and 30 inches deep. The model number is printed on an adhesive label on one end of the crib. Model Number Description Color 13825 Balka Baby Crib with Adjustable Height Pure White 13824 Balka Baby Crib with Adjustable Height Pure White and Natural Wood 12937 Balka Baby Crib with Adjustable Height Pure White and Natural Wood 12938 Balka Baby Crib with Adjustable Height Pure White 14408 Olena Baby Crib with Adjustable Height Pure White

Reason for Recall / Hazard Identified

Hazard: The spacing between some of the crib's slats is wider than allowed under the federal safety standard, posing an entrapment hazard to children.. This recall involves South Shore brand Balka & Olena cribs sold in white and natural wood colors. The cribs are made of wood and measure about 37 inches high, 54 inches long and 30 inches deep. The model number is printed on an adhesive label on one end of the crib. Model Number Description Color 13825 Balka Baby Crib with Adjustable Height Pure White 13824 Balka Baby Crib with Adjustable Height Pure White and Natural Wood 12937 Balka Baby Crib with Adjustable Height Pure White and Natural Wood 12938 Balka Baby Crib with Adjustable Height Pure White 14408 Olena Baby Crib with Adjustable Height Pure White

How to Check Whether Your Product Matches

A matching product name or photograph is not enough by itself. Compare every identifier available on your item or packaging with the official notice.

  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
  3. Check UPC, lot, batch, serial, date code, recall number, or USDA establishment number.
  4. Review the recall date and distribution information without assuming every seller is listed.
  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should immediately stop using the recalled cribs and contact South Shore for information on how to disassemble the product. To receive a full refund, take a photo of the disassembled crib in an outdoor waste container and email the photo to service@southshorefurniture.com. South Shore, Amazon.com and Walmart.com are contacting all known purchasers directly.. South Shore at 800-290-0465 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at service@southshorefurniture.com, or online at www.southshorefurniture.com/us-en/recall or www.southshorefurniture.com/us-en and click "Recall information" at the top of the page for more information.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for South Shore Cribs Recalled Due to Entrapment Hazard; Violation of Federal Regulation for Full Sized Cribs; Imported by South Shore Industries
Product image supplied with the source record for South Shore Cribs Recalled Due to Entrapment Hazard; Violation of Federal Regulation for Full Sized Cribs; Imported by South Shore Industries
Product image supplied with the source record for South Shore Cribs Recalled Due to Entrapment Hazard; Violation of Federal Regulation for Full Sized Cribs; Imported by South Shore Industries
Product image supplied with the source record for South Shore Cribs Recalled Due to Entrapment Hazard; Violation of Federal Regulation for Full Sized Cribs; Imported by South Shore Industries
Product image supplied with the source record for South Shore Cribs Recalled Due to Entrapment Hazard; Violation of Federal Regulation for Full Sized Cribs; Imported by South Shore Industries

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:08 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
10098
Indexed update
2026-07-27 11:37:08 UTC
Official source
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