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CPSC source record The lithium-ion battery in the power banks can ove Ongoing

Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations

Recall Date: 2024-10-17 Recalling Firm: Anker Innovations Limited, of Hong Kong, China Record Ref: 10067

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What this record tells you

This CPSC record concerns Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations and names Anker Innovations Limited, of Hong Kong, China as the recalling firm. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Firm: Anker Innovations Limited, of Hong Kong, China
  • Classification: The lithium-ion battery in the power banks can ove
  • Status: Ongoing
  • Recall date: 2024-10-17
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall involves Anker Power Banks with model numbers A1642, A1647 and A1652. The power bank can be used as a portable electronic charging device for smartphones, tablets, and laptops with a 12W (A1642), 15W(A1647), 20W(A1652) maximum output. Anker is engraved on the front, and the model numbers A1642, A1647 and A1652 are located on the back of the power bank.

Reason for Recall / Hazard Identified

Hazard: The lithium-ion battery in the power banks can overheat, posing fire and burn hazards.. This recall involves Anker Power Banks with model numbers A1642, A1647 and A1652. The power bank can be used as a portable electronic charging device for smartphones, tablets, and laptops with a 12W (A1642), 15W(A1647), 20W(A1652) maximum output. Anker is engraved on the front, and the model numbers A1642, A1647 and A1652 are located on the back of the power bank.

How to Check Whether Your Product Matches

A matching product name or photograph is not enough by itself. Compare every identifier available on your item or packaging with the official notice.

  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
  3. Check UPC, lot, batch, serial, date code, recall number, or USDA establishment number.
  4. Review the recall date and distribution information without assuming every seller is listed.
  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. Consumers should dispose of the lithium-ion batteries in accordance with local and state regulations.. Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/product-recalls or at www.anker.com and click on "Product Recalls" at the bottom of the page for more information.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations
Product image supplied with the source record for Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations
Product image supplied with the source record for Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:08 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
10067
Indexed update
2026-07-27 11:37:08 UTC
Official source
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