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CPSC source record The fan can malfunction and fail to turn on causin Ongoing

Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard

Recall Date: 2024-09-12 Recalling Firm: Glen Dimplex Americas Ltd., of Vancouver, Washington Record Ref: 10047

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What this record tells you

This CPSC record concerns Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard and names Glen Dimplex Americas Ltd., of Vancouver, Washington as the recalling firm. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Firm: Glen Dimplex Americas Ltd., of Vancouver, Washington
  • Classification: The fan can malfunction and fail to turn on causin
  • Status: Ongoing
  • Recall date: 2024-09-12
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Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

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Product Description & Identification

This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. "Cadet," the model number, and the manufacturing date in DD-MM-YY format appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall: Models Manufacturing Dates HW128 01-Mar-21 through 29-Feb-24 HW132 01-Mar-21 through 29-Feb-24 HW151 01-Mar-21 through 29-Feb-24 HW162 any date older than 01-Mar-24 HW162BP5 any date older than 01-Mar-24 HW168 any date older than 01-Mar-24 HW168BP5 any date older than 01-Mar-24

Reason for Recall / Hazard Identified

Hazard: The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.. This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. "Cadet," the model number, and the manufacturing date in DD-MM-YY format appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall: Models Manufacturing Dates HW128 01-Mar-21 through 29-Feb-24 HW132 01-Mar-21 through 29-Feb-24 HW151 01-Mar-21 through 29-Feb-24 HW162 any date older than 01-Mar-24 HW162BP5 any date older than 01-Mar-24 HW168 any date older than 01-Mar-24 HW168BP5 any date older than 01-Mar-24

How to Check Whether Your Product Matches

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Consumer Action Recorded in the Source

Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.. Glen Dimplex Americas toll-free at 866-673-9880 from 8 a.m. to 6:30 p.m. ET Monday through Friday, email at apex@glendimplexamericas.zendesk.com, online at https://www.glendimplexamericas.com/en-us/product-safety-notices/2024-APEX72-Important-Recall-Information or www.glendimplexamericas.com and click on "Product Safety Notices/Recall" at the bottom of the page for more information.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard
Product image supplied with the source record for Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard
Product image supplied with the source record for Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard

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Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:08 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
10047
Indexed update
2026-07-27 11:37:08 UTC
Official source
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