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CPSC source record Front-mounted knobs on the ranges can be activated Ongoing

Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard

Recall Date: 2024-08-08 Recalling Firm: Samsung Electronics America Inc., of Ridgefield Park, N.J. Record Ref: 10029

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What this record tells you

This CPSC record concerns Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard and names Samsung Electronics America Inc., of Ridgefield Park, N.J. as the recalling firm. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Firm: Samsung Electronics America Inc., of Ridgefield Park, N.J.
  • Classification: Front-mounted knobs on the ranges can be activated
  • Status: Ongoing
  • Recall date: 2024-08-08
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Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

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Product Description & Identification

This recall involves Samsung Electric Slide-In Ranges with the model numbers below. The model number is located on the ranges on the inside upper left corner of the oven door or inside the storage bin located on the bottom of the oven. Recalled Model Numbers NE58K9430SS/AA NE58N9430SG/AA NE58R9431SG/AA NE58R9431SS/AA NE58R9431ST/AA NE58F9500SS/AA NE58K9500SG/AA NE58F9710WS/AA NE58K9850WS/AA NE58K9850WG/AA NE58K9852WG/AA NE58H9950WS/AA NE58R9311SS/AA NE63T8111SG/AA NE63T8111SS/AA NE63T8311SG/AA NE63T8311SS/AA NE63BG8315SSAA NE63CB831512AA NE63BB851112AA NE63T8511SG/AA NE63T8511SS/AA NE63T8511ST/AA NE63A8711QN/AA NE63BB871112AA NE63T8711SG/AA NE63T8711SS/AA NE63T8711ST/AA NE63T8751SG/AA NE63T8751SS/AA

Reason for Recall / Hazard Identified

Hazard: Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard.. This recall involves Samsung Electric Slide-In Ranges with the model numbers below. The model number is located on the ranges on the inside upper left corner of the oven door or inside the storage bin located on the bottom of the oven. Recalled Model Numbers NE58K9430SS/AA NE58N9430SG/AA NE58R9431SG/AA NE58R9431SS/AA NE58R9431ST/AA NE58F9500SS/AA NE58K9500SG/AA NE58F9710WS/AA NE58K9850WS/AA NE58K9850WG/AA NE58K9852WG/AA NE58H9950WS/AA NE58R9311SS/AA NE63T8111SG/AA NE63T8111SS/AA NE63T8311SG/AA NE63T8311SS/AA NE63BG8315SSAA NE63CB831512AA NE63BB851112AA NE63T8511SG/AA NE63T8511SS/AA NE63T8511ST/AA NE63A8711QN/AA NE63BB871112AA NE63T8711SG/AA NE63T8711SS/AA NE63T8711ST/AA NE63T8751SG/AA NE63T8751SS/AA

How to Check Whether Your Product Matches

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  5. Open the official CPSC source below and follow its current instructions.

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Consumer Action Recorded in the Source

Consumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install. Consumers using the recalled ranges without knob locks or covers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving the home or going to bed, and to not leave objects on the range when the range is not in use. Consumers with Wi-Fi enabled ranges can enable the "Cooktop On" notification on the Samsung SmartThings app to receive alerts on their smartphone when a cooktop burner is turned on.. Samsung toll-free at 833-775-0120 from 9 a.m. to 8 p.m. ET Monday through Friday, email at rangesupport@sea.samsung.com, or at samsung.com/us/support/range-knob-kit to request free knob locks.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard
Product image supplied with the source record for Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard
Product image supplied with the source record for Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard
Product image supplied with the source record for Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard

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Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:08 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
10029
Indexed update
2026-07-27 11:37:08 UTC
Official source
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