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CPSC source record If microwaved or filled with extremely hot liquid, Ongoing

Nestlé USA Recalls Metallic Mugs Sold with Starbucks-Branded Gift Sets Due to Burn and Laceration Hazards

Recall Date: 2024-03-21 Recalling Firm: Unspecified Record Ref: 9899

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What this record tells you

This CPSC record concerns Nestlé USA Recalls Metallic Mugs Sold with Starbucks-Branded Gift Sets Due to Burn and Laceration Hazards. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Classification: If microwaved or filled with extremely hot liquid,
  • Status: Ongoing
  • Recall date: 2024-03-21
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

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Product Description & Identification

This recall involves four gift sets containing a ceramic mug with metallic coating that bears Starbucks branding. They were sold in 11 oz. and 16 oz. sizes as part of one of the following gift sets sold during the 2023 holiday season: Starbucks Holiday Gift Set with 2 Mugs, Starbucks Classic Hot Cocoa and Mug, Starbucks Peppermint and Classic Hot Cocoas and Mug, and Starbucks Holiday Blend Coffee and Mug.

Reason for Recall / Hazard Identified

Hazard: If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.. This recall involves four gift sets containing a ceramic mug with metallic coating that bears Starbucks branding. They were sold in 11 oz. and 16 oz. sizes as part of one of the following gift sets sold during the 2023 holiday season: Starbucks Holiday Gift Set with 2 Mugs, Starbucks Classic Hot Cocoa and Mug, Starbucks Peppermint and Classic Hot Cocoas and Mug, and Starbucks Holiday Blend Coffee and Mug.

How to Check Whether Your Product Matches

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  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
  3. Check UPC, lot, batch, serial, date code, recall number, or USDA establishment number.
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  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund. Consumers can receive a cash or gift card refund when they return the mug to the store where purchased, or a check from Nestlé USA when they visit https://www.nestleusa.com/info/contact-us-landing, scroll down to "Leave Us a Message", click on "Complaint", select "Recall" from the drop-down menu, attach a photo of the mug or the gift set identifier code, complete the form and hit send. Proof of purchase (receipt) is not required to receive a full refund.. Nestlé USA at 800-681-1676 from 9 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.nestleusa.com/media/pressreleases/metallicmugrecall or https://www.athome.starbucks.com and click on "Metallic Mug Recall" at the bottom of the page for more information.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for Nestlé USA Recalls Metallic Mugs Sold with Starbucks-Branded Gift Sets Due to Burn and Laceration Hazards
Product image supplied with the source record for Nestlé USA Recalls Metallic Mugs Sold with Starbucks-Branded Gift Sets Due to Burn and Laceration Hazards
Product image supplied with the source record for Nestlé USA Recalls Metallic Mugs Sold with Starbucks-Branded Gift Sets Due to Burn and Laceration Hazards
Product image supplied with the source record for Nestlé USA Recalls Metallic Mugs Sold with Starbucks-Branded Gift Sets Due to Burn and Laceration Hazards
Product image supplied with the source record for Nestlé USA Recalls Metallic Mugs Sold with Starbucks-Branded Gift Sets Due to Burn and Laceration Hazards
Product image supplied with the source record for Nestlé USA Recalls Metallic Mugs Sold with Starbucks-Branded Gift Sets Due to Burn and Laceration Hazards

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:08 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
9899
Indexed update
2026-07-27 11:37:08 UTC
Official source
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