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CPSC source record The lithium-ion battery in the camera can overheat Ongoing

Snap Recalls Lithium-Ion Battery Sold for Pixy Flying Cameras Due to Fire Hazard

Recall Date: 2024-02-01 Recalling Firm: Unspecified Record Ref: 9832

FINDARECALL QUICK READ

What this record tells you

This CPSC record concerns Snap Recalls Lithium-Ion Battery Sold for Pixy Flying Cameras Due to Fire Hazard. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Classification: The lithium-ion battery in the camera can overheat
  • Status: Ongoing
  • Recall date: 2024-02-01
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall involves the rechargeable lithium-ion battery sold with the pocket-sized Pixy Flying Camera. The battery was sold separately and paired with the Pixy, which takes pictures and videos and measures about five inches long by four inches wide. The Pixy and battery are both yellow in color. The battery measures about three inches long and half of an inch wide.

Reason for Recall / Hazard Identified

Hazard: The lithium-ion battery in the camera can overheat, posing a fire hazard.. This recall involves the rechargeable lithium-ion battery sold with the pocket-sized Pixy Flying Camera. The battery was sold separately and paired with the Pixy, which takes pictures and videos and measures about five inches long by four inches wide. The Pixy and battery are both yellow in color. The battery measures about three inches long and half of an inch wide.

How to Check Whether Your Product Matches

A matching product name or photograph is not enough by itself. Compare every identifier available on your item or packaging with the official notice.

  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
  3. Check UPC, lot, batch, serial, date code, recall number, or USDA establishment number.
  4. Review the recall date and distribution information without assuming every seller is listed.
  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should immediately stop using the Pixy Flying Camera, remove the battery and stop charging it. Consumers should then visit www.pixy.com for instructions on how to participate in the recall, receive a refund of the purchase price, and dispose of the battery in accordance with local and state regulations. The Pixy flying camera and other Pixy accessories are also separately eligible for a refund of the purchase price.. Snap's recall hotline at 800-269-6990 24 hours a day, or email at support@pixy.com or online at https://support.pixy.com/recall or go to www.pixy.com and click on "Recalls" at the bottom of the page for more information. Snap is contacting all known purchasers directly.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for Snap Recalls Lithium-Ion Battery Sold for Pixy Flying Cameras Due to Fire Hazard
Product image supplied with the source record for Snap Recalls Lithium-Ion Battery Sold for Pixy Flying Cameras Due to Fire Hazard

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:08 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
9832
Indexed update
2026-07-27 11:37:08 UTC
Official source
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