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CPSC source record The bolt on the electric scooter can come loose ca Ongoing

Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards

Recall Date: 2023-08-31 Recalling Firm: Unspecified Record Ref: 9697

FINDARECALL QUICK READ

What this record tells you

This CPSC record concerns Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Classification: The bolt on the electric scooter can come loose ca
  • Status: Ongoing
  • Recall date: 2023-08-31
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall involves the Apollo Phantom V1, V2 and 60V Electric Scooters models. The scooter has one stem bolt that connects the stem of the scooter with the front suspension and wheel assembly. "Apollo" is printed on the stem of the scooter and "Apollo Phantom" is displayed on the rear left side of the grip tape on the deck of the scooter. "Apollo Phantom" is also listed on the bottom of the scooter with the model year.

Reason for Recall / Hazard Identified

Hazard: The bolt on the electric scooter can come loose causing the suspension and wheel assembly to separate, posing fall and injury hazards.. This recall involves the Apollo Phantom V1, V2 and 60V Electric Scooters models. The scooter has one stem bolt that connects the stem of the scooter with the front suspension and wheel assembly. "Apollo" is printed on the stem of the scooter and "Apollo Phantom" is displayed on the rear left side of the grip tape on the deck of the scooter. "Apollo Phantom" is also listed on the bottom of the scooter with the model year.

How to Check Whether Your Product Matches

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  1. Confirm the full product and brand or recalling-firm name.
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  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement bolt to repair the scooter. The firm will send instructions with a video link demonstrating how consumers can install the new bolt on their scooter at home. Apollo will also make its servicing and partner locations available to any customers to have the bolt replaced or tightened free of charge. Apollo is contacting all known purchasers directly.. Apollo toll-free at 833-693-3468 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at support@apolloscooters.co or online at https://apolloscooters.co/pages/apollo-phantom-2021-2022-bolt-recall or at www.apolloscooters.com and click on "Recalls" located at the bottom of the page.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards
Product image supplied with the source record for Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards
Product image supplied with the source record for Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:09 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
9697
Indexed update
2026-07-27 11:37:09 UTC
Official source
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