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CPSC source record Plastic control knobs with a black shaft on the co Ongoing

Electrolux Group Recalls Frigidaire Gas Cooktops Due to Risk of Gas Leak, Fire Hazard

Recall Date: 2023-08-31 Recalling Firm: Electrolux Home Products Inc., of Charlotte, North Carolina Record Ref: 9696

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What this record tells you

This CPSC record concerns Electrolux Group Recalls Frigidaire Gas Cooktops Due to Risk of Gas Leak, Fire Hazard and names Electrolux Home Products Inc., of Charlotte, North Carolina as the recalling firm. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Firm: Electrolux Home Products Inc., of Charlotte, North Carolina
  • Classification: Plastic control knobs with a black shaft on the co
  • Status: Ongoing
  • Recall date: 2023-08-31
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall involves all Frigidaire Stainless-Steel 30-inch 4 Burner Gas Cooktops (model FFGC3026SS) and Frigidaire Stainless-Steel 36-inch 5 Burner Gas Cooktops (model FFGC3626SS) with control knobs with black shafts. The model number and serial number are located on a label on the underside of the unit. The cooktops have "FRIGIDAIRE" on the front, lower left corner. The following serial numbers are included in this recall: Model Numbers Serial Numbers FFGC3026SS 1F00590006 through 1F11090155 3F53705075 through 3F01309052 FFGC3626SS 1F00590020 through 1F10390342 3F53703455 through 3F00806110 To determine whether their cooktop is included in the recall, consumers should visit www.cooktopknobrecall.com and input the model and serial number.

Reason for Recall / Hazard Identified

Hazard: Plastic control knobs with a black shaft on the cooktop can crack or break during use, posing a risk of gas leak, fire hazard.. This recall involves all Frigidaire Stainless-Steel 30-inch 4 Burner Gas Cooktops (model FFGC3026SS) and Frigidaire Stainless-Steel 36-inch 5 Burner Gas Cooktops (model FFGC3626SS) with control knobs with black shafts. The model number and serial number are located on a label on the underside of the unit. The cooktops have "FRIGIDAIRE" on the front, lower left corner. The following serial numbers are included in this recall: Model Numbers Serial Numbers FFGC3026SS 1F00590006 through 1F11090155 3F53705075 through 3F01309052 FFGC3626SS 1F00590020 through 1F10390342 3F53703455 through 3F00806110 To determine whether their cooktop is included in the recall, consumers should visit www.cooktopknobrecall.com and input the model and serial number.

How to Check Whether Your Product Matches

A matching product name or photograph is not enough by itself. Compare every identifier available on your item or packaging with the official notice.

  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
  3. Check UPC, lot, batch, serial, date code, recall number, or USDA establishment number.
  4. Review the recall date and distribution information without assuming every seller is listed.
  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should immediately stop using the recalled cooktops, check for plastic control knobs with a black shaft and contact Electrolux Group for a free set of replacement knobs. Consumers can continue to use knobs with a chrome-colored shaft. The firm is contacting known purchasers directly.. Online at www.Cooktopknobrecall.com or online at www.Frigidaire.com and click "Recall Information" under the "Owner Support" tab at the top of the homepage or under Customer Service at the bottom of the homepage for more information or by phone at 800-314-3998 Monday through Friday from 8:30 a.m. to 8 p.m. ET or via email at cooktopknobrecall@electrolux.com.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for Electrolux Group Recalls Frigidaire Gas Cooktops Due to Risk of Gas Leak, Fire Hazard
Product image supplied with the source record for Electrolux Group Recalls Frigidaire Gas Cooktops Due to Risk of Gas Leak, Fire Hazard
Product image supplied with the source record for Electrolux Group Recalls Frigidaire Gas Cooktops Due to Risk of Gas Leak, Fire Hazard

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:09 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
9696
Indexed update
2026-07-27 11:37:09 UTC
Official source
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