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CPSC source record The handlebar hooks on the recalled snowmobiles po Ongoing

Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)

Recall Date: 2023-08-31 Recalling Firm: Polaris Industries Inc., of Medina, Minnesota Record Ref: 9702

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What this record tells you

This CPSC record concerns Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert) and names Polaris Industries Inc., of Medina, Minnesota as the recalling firm. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Firm: Polaris Industries Inc., of Medina, Minnesota
  • Classification: The handlebar hooks on the recalled snowmobiles po
  • Status: Ongoing
  • Recall date: 2023-08-31
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall involves Polaris Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" or "KHAOS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of vehicle's frame. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.

Reason for Recall / Hazard Identified

Hazard: The handlebar hooks on the recalled snowmobiles pose a puncture hazard and risk of serious injury if the rider's body impacts the handlebar hook during a crash.. This recall involves Polaris Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" or "KHAOS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of vehicle's frame. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.

How to Check Whether Your Product Matches

A matching product name or photograph is not enough by itself. Compare every identifier available on your item or packaging with the official notice.

  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
  3. Check UPC, lot, batch, serial, date code, recall number, or USDA establishment number.
  4. Review the recall date and distribution information without assuming every seller is listed.
  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Polaris is notifying all dealers and registered owners directly.. Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Recalls" at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)
Product image supplied with the source record for Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)
Product image supplied with the source record for Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)
Product image supplied with the source record for Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)
Product image supplied with the source record for Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)
Product image supplied with the source record for Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)
Product image supplied with the source record for Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)
Product image supplied with the source record for Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:09 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
9702
Indexed update
2026-07-27 11:37:09 UTC
Official source
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