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CPSC source record The Sky Wheels can become detached from the overhe Ongoing

Soft Play Recalls Sky Wheels Due to Fall Hazard and Risk of Injury to Children (Recall Alert)

Recall Date: 2023-07-27 Recalling Firm: Soft Play LLC, of Huntersville, North Carolina Record Ref: 9674

FINDARECALL QUICK READ

What this record tells you

This CPSC record concerns Soft Play Recalls Sky Wheels Due to Fall Hazard and Risk of Injury to Children (Recall Alert) and names Soft Play LLC, of Huntersville, North Carolina as the recalling firm. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Firm: Soft Play LLC, of Huntersville, North Carolina
  • Classification: The Sky Wheels can become detached from the overhe
  • Status: Ongoing
  • Recall date: 2023-07-27
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

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Product Description & Identification

This recall involves Sky Wheels, which are an individual active play component manufactured for and sold to businesses. They can be incorporated into a larger indoor soft-contained play system. The Sky Wheel is comprised of a 14-inch diameter 4-spoke metal wheel attached to a downward facing milled and threaded shaft which is supported from an overhead bar within the play system framing structure.

Reason for Recall / Hazard Identified

Hazard: The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of injury to children.. This recall involves Sky Wheels, which are an individual active play component manufactured for and sold to businesses. They can be incorporated into a larger indoor soft-contained play system. The Sky Wheel is comprised of a 14-inch diameter 4-spoke metal wheel attached to a downward facing milled and threaded shaft which is supported from an overhead bar within the play system framing structure.

How to Check Whether Your Product Matches

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  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
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  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Businesses should contact Soft Play to schedule a free inspection. If needed, a repair will be made. Soft Play has contacted all known businesses/operators directly. Businesses have also been advised to communicate to customers to not use the Sky Wheel until it is inspected and, if necessary, repaired.. Soft Play at 800-782-7529 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.softplay.com/product/sky-wheels/ or at www.softplay.com and click on "Customer Service" at the bottom of the page, then click on the "Recall" tab in the middle of the page for more information.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for Soft Play Recalls Sky Wheels Due to Fall Hazard and Risk of Injury to Children (Recall Alert)
Product image supplied with the source record for Soft Play Recalls Sky Wheels Due to Fall Hazard and Risk of Injury to Children (Recall Alert)

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:09 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
9674
Indexed update
2026-07-27 11:37:09 UTC
Official source
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