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CPSC source record The lithium-ion battery back-up can overheat, posi Ongoing

Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard

Recall Date: 2023-04-13 Recalling Firm: Moen Incorporated, of North Olmsted, Ohio Record Ref: 9591

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What this record tells you

This CPSC record concerns Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard and names Moen Incorporated, of North Olmsted, Ohio as the recalling firm. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Firm: Moen Incorporated, of North Olmsted, Ohio
  • Classification: The lithium-ion battery back-up can overheat, posi
  • Status: Ongoing
  • Recall date: 2023-04-13
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

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Product Description & Identification

This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.

Reason for Recall / Hazard Identified

Hazard: The lithium-ion battery back-up can overheat, posing a fire hazard.. This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.

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Consumer Action Recorded in the Source

Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.. Moen Incorporated toll-free at 844-633-8356 from 8 a.m. to 8 p.m. ET Monday through Friday and from 11 a.m. to 8 p.m. ET Saturday, or online at https://www.moen.com/product-safety-recalls/flo-lithium-ion-battery-backup-model-920-001 or https://www.moen.com and click on "Product Safety Recalls" for more information.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

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Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:09 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
9591
Indexed update
2026-07-27 11:37:09 UTC
Official source
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