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CPSC source record The circuit board inside the vacuum's battery pack Ongoing

BISSELL Expands Recall of Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard

Recall Date: 2023-04-06 Recalling Firm: Unspecified Record Ref: 9588

FINDARECALL QUICK READ

What this record tells you

This CPSC record concerns BISSELL Expands Recall of Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Classification: The circuit board inside the vacuum's battery pack
  • Status: Ongoing
  • Recall date: 2023-04-06
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall expansion involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551R and 25518. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.

Reason for Recall / Hazard Identified

Hazard: The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.. This recall expansion involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551R and 25518. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.

How to Check Whether Your Product Matches

A matching product name or photograph is not enough by itself. Compare every identifier available on your item or packaging with the official notice.

  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
  3. Check UPC, lot, batch, serial, date code, recall number, or USDA establishment number.
  4. Review the recall date and distribution information without assuming every seller is listed.
  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the recalled product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.. Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" at the bottom of the page for more information.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for BISSELL Expands Recall of Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard
Product image supplied with the source record for BISSELL Expands Recall of Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:09 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
9588
Indexed update
2026-07-27 11:37:09 UTC
Official source
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