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CPSC source record The mattress support pins can become loose or not Ongoing

Crate And Barrel Recalls Thornhill Baby Cribs Due to Fall and Entrapment Hazards (Recall Alert)

Recall Date: 2022-12-15 Recalling Firm: Unspecified Record Ref: 9480

FINDARECALL QUICK READ

What this record tells you

This CPSC record concerns Crate And Barrel Recalls Thornhill Baby Cribs Due to Fall and Entrapment Hazards (Recall Alert). Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Classification: The mattress support pins can become loose or not
  • Status: Ongoing
  • Recall date: 2022-12-15
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall involves Thornhill Dark Brown and Natural Baby Cribs. The cribs have a dark brown wash finish and gold-capped feet. The crib's model number is 304-903 and is located on the mattress support board.

Reason for Recall / Hazard Identified

Hazard: The mattress support pins can become loose or not fit properly causing the mattress to fall, posing a fall hazard.. This recall involves Thornhill Dark Brown and Natural Baby Cribs. The cribs have a dark brown wash finish and gold-capped feet. The crib's model number is 304-903 and is located on the mattress support board.

How to Check Whether Your Product Matches

A matching product name or photograph is not enough by itself. Compare every identifier available on your item or packaging with the official notice.

  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
  3. Check UPC, lot, batch, serial, date code, recall number, or USDA establishment number.
  4. Review the recall date and distribution information without assuming every seller is listed.
  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should immediately stop using the recalled cribs and contact Crate and Barrel for a full refund or free replacement. Crate and Barrel is contacting all purchasers directly.. Crate and Barrel at 800-967-6696 from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 6 p.m. CT Saturday and Sunday, or text Crate and Barrel at 312-779-1979, or online at www.crateandbarrel.com/customer-service/product-recalls or www.crateandbarrel.com and click on "Recalls" located at the bottom of the page for more information.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for Crate And Barrel Recalls Thornhill Baby Cribs Due to Fall and Entrapment Hazards (Recall Alert)

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:09 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
9480
Indexed update
2026-07-27 11:37:09 UTC
Official source
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