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CPSC source record The awning and shutter motor's power cable can dis Ongoing

SIMU Recalls Motors Sold with Awnings and Shutters Due to Shock and Electrocution Hazards

Recall Date: 2022-12-15 Recalling Firm: Unspecified Record Ref: 9478

FINDARECALL QUICK READ

What this record tells you

This CPSC record concerns SIMU Recalls Motors Sold with Awnings and Shutters Due to Shock and Electrocution Hazards. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Classification: The awning and shutter motor's power cable can dis
  • Status: Ongoing
  • Recall date: 2022-12-15
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

The recall involves SIMU DMI6 Hz Motors sold with and used to open and retract awnings and shutters. The motor is silver with some black color. "Simu" and the model name are printed on a label on the side of the motor. The motor can be identified when installed in a motorized awning or shutter by completing the online questionnaire at www.simu.com/us/dmi6hzrecall or by contacting SIMU.

Reason for Recall / Hazard Identified

Hazard: The awning and shutter motor's power cable can disconnect while opened or closed manually (using the manual override feature), posing electric shock and electrocution hazards.. The recall involves SIMU DMI6 Hz Motors sold with and used to open and retract awnings and shutters. The motor is silver with some black color. "Simu" and the model name are printed on a label on the side of the motor. The motor can be identified when installed in a motorized awning or shutter by completing the online questionnaire at www.simu.com/us/dmi6hzrecall or by contacting SIMU.

How to Check Whether Your Product Matches

A matching product name or photograph is not enough by itself. Compare every identifier available on your item or packaging with the official notice.

  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
  3. Check UPC, lot, batch, serial, date code, recall number, or USDA establishment number.
  4. Review the recall date and distribution information without assuming every seller is listed.
  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should immediately stop using the manual override feature if their motorized awnings or shutters are not connected to a GFCI outlet or circuit breaker. Consumers should contact SIMU for assistance in identifying the motor and to arrange for a free inspection and replacement motor.. SIMU toll-free at 855-944-5598 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.simu.com/us/dmi6hzrecall or www.simu.com and click on "Recalls" at the bottom of the page for more information.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for SIMU Recalls Motors Sold with Awnings and Shutters Due to Shock and Electrocution Hazards

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:09 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
9478
Indexed update
2026-07-27 11:37:09 UTC
Official source
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