Independent recall search Not a government website Verify instructions at the issuing-agency source
CPSC source record The surge protectors contain incorrect polarizatio Ongoing

JBR Solutions Recalls Aduro Surge Protectors Due to Shock and Fire Hazards

Recall Date: 2022-12-01 Recalling Firm: Unspecified Record Ref: 9461

FINDARECALL QUICK READ

What this record tells you

This CPSC record concerns JBR Solutions Recalls Aduro Surge Protectors Due to Shock and Fire Hazards. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Classification: The surge protectors contain incorrect polarizatio
  • Status: Ongoing
  • Recall date: 2022-12-01
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall involves all Aduro Surge Wall Charging Tower surge protectors. The surge protectors have 12 outlets, dual USB ports and are white or black in color. The Aduro logo appears on the center front panel below the two USB ports. Model and SKU numbers AHR-318 (SKU SRG-WT12O2U) or SS-Q1202 (SKU SRG-WT12O2UNV) are printed on a label on the rear of the surge protector.

Reason for Recall / Hazard Identified

Hazard: The surge protectors contain incorrect polarization and poorly soldered connections, posing shock and fire hazards.. This recall involves all Aduro Surge Wall Charging Tower surge protectors. The surge protectors have 12 outlets, dual USB ports and are white or black in color. The Aduro logo appears on the center front panel below the two USB ports. Model and SKU numbers AHR-318 (SKU SRG-WT12O2U) or SS-Q1202 (SKU SRG-WT12O2UNV) are printed on a label on the rear of the surge protector.

How to Check Whether Your Product Matches

A matching product name or photograph is not enough by itself. Compare every identifier available on your item or packaging with the official notice.

  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
  3. Check UPC, lot, batch, serial, date code, recall number, or USDA establishment number.
  4. Review the recall date and distribution information without assuming every seller is listed.
  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should immediately stop using the recalled surge protectors and contact JBR Solutions to receive a full refund. JBR Solutions is contacting known purchasers directly.. JBR Solutions toll-free at 877-522-3876 from 8 a.m. to 5 p.m. ET Monday through Friday, email at productrecall@jbrsol.com or online at https://www.aduroproducts.com/pages/productrecall or www.aduroproducts.com and click on "Recall Information" at the top of the page for more information.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for JBR Solutions Recalls Aduro Surge Protectors Due to Shock and Fire Hazards

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:09 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

Open CPSC Source Record →

Record Transparency

Issuing agency
CPSC
Source ID
9461
Indexed update
2026-07-27 11:37:09 UTC
Official source
Open issuing-agency record