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CPSC source record The coffee cup can crack or break when hot liquid Ongoing

Accompany USA Recalls Ceramic Mugs with Cork Bottoms Due to Burn Hazard

Recall Date: 2022-09-22 Recalling Firm: Unspecified Record Ref: 9397

FINDARECALL QUICK READ

What this record tells you

This CPSC record concerns Accompany USA Recalls Ceramic Mugs with Cork Bottoms Due to Burn Hazard. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Classification: The coffee cup can crack or break when hot liquid
  • Status: Ongoing
  • Recall date: 2022-09-22
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall involves Accompany USA Ceramic Mugs with Cork Bottoms sold as and/or given out for free as promotional products with company or other logos. The ceramic mugs are white with cork bottoms. They measure about four inches high and four inches wide.

Reason for Recall / Hazard Identified

Hazard: The coffee cup can crack or break when hot liquid is poured into it, posing a burn hazard.. This recall involves Accompany USA Ceramic Mugs with Cork Bottoms sold as and/or given out for free as promotional products with company or other logos. The ceramic mugs are white with cork bottoms. They measure about four inches high and four inches wide.

How to Check Whether Your Product Matches

A matching product name or photograph is not enough by itself. Compare every identifier available on your item or packaging with the official notice.

  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
  3. Check UPC, lot, batch, serial, date code, recall number, or USDA establishment number.
  4. Review the recall date and distribution information without assuming every seller is listed.
  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should immediately stop using the recalled ceramic mugs and contact Accompany USA to receive a full refund.. Accompany USA collect at 909-595-0178 from 9 a.m. to 5 p.m. PT Monday through Friday, email at rain@accompanyusa.com or online at http://accompanyusa.com/About.aspx?ClassID=27 or at www.accompanyusa.com and click on "Recalls" at the bottom of the page for more information.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for Accompany USA Recalls Ceramic Mugs with Cork Bottoms Due to Burn Hazard
Product image supplied with the source record for Accompany USA Recalls Ceramic Mugs with Cork Bottoms Due to Burn Hazard

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:09 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
9397
Indexed update
2026-07-27 11:37:09 UTC
Official source
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