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CPSC source record Young children can become entrapped in the space b Ongoing

Residential Elevators Recalls Home Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children

Recall Date: 2022-08-11 Recalling Firm: Residential Elevators, Inc., of Tallahassee, Fla. Record Ref: 9370

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What this record tells you

This CPSC record concerns Residential Elevators Recalls Home Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children and names Residential Elevators, Inc., of Tallahassee, Fla. as the recalling firm. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Firm: Residential Elevators, Inc., of Tallahassee, Fla.
  • Classification: Young children can become entrapped in the space b
  • Status: Ongoing
  • Recall date: 2022-08-11
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall involves Residential Elevators, Inc. residential elevator models Easy Rider, Horizon Lift, Luxury Lift, Luxury Lift Hydraulic, Luxury Lift Traction and RE. The Residential Elevators brand name is printed on the light in the operating panel inside the elevator cab. The elevators are used in consumers' homes.

Reason for Recall / Hazard Identified

Hazard: Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor.. This recall involves Residential Elevators, Inc. residential elevator models Easy Rider, Horizon Lift, Luxury Lift, Luxury Lift Hydraulic, Luxury Lift Traction and RE. The Residential Elevators brand name is printed on the light in the operating panel inside the elevator cab. The elevators are used in consumers' homes.

How to Check Whether Your Product Matches

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  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
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  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should keep unsupervised young children away from the recalled residential elevators and contact Residential Elevators, Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.. Residential Elevators, Inc. toll-free at 877-794-3032 from 8 a.m. to 5 p.m. ET Monday through Friday, email at doorgapsafety@residentialelevators.com or online at www.ResidentialElevators.com/recall or www.ResidentialElevators.com and click on "Recall Information" at the home page for more information.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for Residential Elevators Recalls Home Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children
Product image supplied with the source record for Residential Elevators Recalls Home Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children

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Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:09 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
9370
Indexed update
2026-07-27 11:37:09 UTC
Official source
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