Independent recall search Not a government website Verify instructions at the issuing-agency source
CPSC source record The refrigerator's door hinge can break causing th Ongoing

Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's

Recall Date: 2022-06-09 Recalling Firm: Hisense USA, of Suwanee, Georgia Record Ref: 9318

FINDARECALL QUICK READ

What this record tells you

This CPSC record concerns Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's and names Hisense USA, of Suwanee, Georgia as the recalling firm. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Firm: Hisense USA, of Suwanee, Georgia
  • Classification: The refrigerator's door hinge can break causing th
  • Status: Ongoing
  • Recall date: 2022-06-09
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall involves Hisense USA's 26.6 cubic foot capacity stainless steel French door refrigerators with ice maker with model number HRF266N6CSE and with serial numbers C2020050100001 through C2020123109000. The brand name, model, and serial number for each unit are printed on a label located on the left side of the interior of the refrigerator, above the water dispenser. With the serial number, consumers can check to determine whether their refrigerator is included in this recall by clicking http://hisenseservice.com/recall. The refrigerators are 36 inches wide and 74 inches high.

Reason for Recall / Hazard Identified

Hazard: The refrigerator's door hinge can break causing the door to detach when the consumer tries to open the French doors, posing an impact injury hazard to the consumer.. This recall involves Hisense USA's 26.6 cubic foot capacity stainless steel French door refrigerators with ice maker with model number HRF266N6CSE and with serial numbers C2020050100001 through C2020123109000. The brand name, model, and serial number for each unit are printed on a label located on the left side of the interior of the refrigerator, above the water dispenser. With the serial number, consumers can check to determine whether their refrigerator is included in this recall by clicking http://hisenseservice.com/recall. The refrigerators are 36 inches wide and 74 inches high.

How to Check Whether Your Product Matches

A matching product name or photograph is not enough by itself. Compare every identifier available on your item or packaging with the official notice.

  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
  3. Check UPC, lot, batch, serial, date code, recall number, or USDA establishment number.
  4. Review the recall date and distribution information without assuming every seller is listed.
  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should immediately stop using the refrigerator if the recalled refrigerator's doors fail to open or close normally until they are repaired. Consumers should contact Hisense USA to determine if their unit is part of the recall and to schedule a free in-home service appointment to have the refrigerator door hinges replaced.. Hisense online at www.hisense-usa.com/product-safety-recall/french-door-refrigerator-2020, toll-free at 888-497-1189 from 9 a.m. to 9 p.m. ET Monday through Friday, 9 a.m. to 6 p.m. ET Saturday and Sunday, email at recall.usa@hisense.com or online at https://www.hisense-usa.com and click on Recall Information at the bottom.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's
Product image supplied with the source record for Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's
Product image supplied with the source record for Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's
Product image supplied with the source record for Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:09 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

Open CPSC Source Record →

Record Transparency

Issuing agency
CPSC
Source ID
9318
Indexed update
2026-07-27 11:37:09 UTC
Official source
Open issuing-agency record