Santa Cruz Bicycles Recalls Heckler 9 Electric Bicycles Due to Fall and Fire Hazards
FINDARECALL QUICK READ
What this record tells you
This CPSC record concerns Santa Cruz Bicycles Recalls Heckler 9 Electric Bicycles Due to Fall and Fire Hazards and names Santa Cruz Bicycles LLC, of Santa Cruz, California as the recalling firm. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.
- Firm: Santa Cruz Bicycles LLC, of Santa Cruz, California
- Classification: The latch mechanism that holds the battery in plac
- Status: Ongoing
- Recall date: 2022-05-05
Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.
A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.
Product Description & Identification
This recall involves 2022 Santa Cruz Heckler 9 model electric bicycles (e-bikes), which were sold in Gloss Avocado Green or Maritime Gray colors. They come with an interchangeable 720WH battery that sits inside a black case under the frame. The name "SANTA CRUZ" is printed on the sides of the downtube of the bicycle frame, and "Heckler" is printed on the top tube of the frame and on the inside of the left chainstay on the frame.
Reason for Recall / Hazard Identified
Hazard: The latch mechanism that holds the battery in place can malfunction, causing the battery to dislodge from the frame and fall to the ground, posing a fall hazard to the rider. Additionally, the latch spring can cause additional wear on the battery housing over time, posing a fire hazard.. This recall involves 2022 Santa Cruz Heckler 9 model electric bicycles (e-bikes), which were sold in Gloss Avocado Green or Maritime Gray colors. They come with an interchangeable 720WH battery that sits inside a black case under the frame. The name "SANTA CRUZ" is printed on the sides of the downtube of the bicycle frame, and "Heckler" is printed on the top tube of the frame and on the inside of the left chainstay on the frame.
How to Check Whether Your Product Matches
A matching product name or photograph is not enough by itself. Compare every identifier available on your item or packaging with the official notice.
- Confirm the full product and brand or recalling-firm name.
- Compare package size, color, flavor, model, style, or configuration when listed.
- Check UPC, lot, batch, serial, date code, recall number, or USDA establishment number.
- Review the recall date and distribution information without assuming every seller is listed.
- Open the official CPSC source below and follow its current instructions.
If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.
Consumer Action Recorded in the Source
Distribution & Affected States
Nationwide retail and online distribution
Source-Provided Product Images
Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.
Verify With the Issuing Agency
This record was last updated in our index on 2026-07-27 11:37:09 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.
Open CPSC Source Record →Record Transparency
- Issuing agency
- CPSC
- Source ID
- 9303
- Indexed update
- 2026-07-27 11:37:09 UTC
- Official source
- Open issuing-agency record