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CPSC source record The e-scooter's handlebar grips can loosen or crac Ongoing

Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards

Recall Date: 2021-12-15 Recalling Firm: Mast Work Handicraft Co. Ltd., of China Record Ref: 9186

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What this record tells you

This CPSC record concerns Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards and names Mast Work Handicraft Co. Ltd., of China as the recalling firm. Use the source fields below to narrow the match, then verify the exact item and current remedy on the issuing-agency page.

  • Firm: Mast Work Handicraft Co. Ltd., of China
  • Classification: The e-scooter's handlebar grips can loosen or crac
  • Status: Ongoing
  • Recall date: 2021-12-15
Best identifiers to check for a CPSC record

Compare model, item/style number, serial range, manufacturing date, importer, retailer, color, and other physical identifiers listed in the notice.

A CPSC photograph may show only one variation, so use the model/serial information and remedy instructions as the stronger match.

Product Description & Identification

This recall involves all models of the Schwinn Tone Electric Scooter. That includes the Tone 1, Tone 2 and Tone 3 models. The scooters come in black or white and have a "T" handlebar and an approximately two-foot-long board. The e-scooter's serial number is located on the bottom of the board.

Reason for Recall / Hazard Identified

Hazard: The e-scooter's handlebar grips can loosen or crack, posing fall and injury hazards.. This recall involves all models of the Schwinn Tone Electric Scooter. That includes the Tone 1, Tone 2 and Tone 3 models. The scooters come in black or white and have a "T" handlebar and an approximately two-foot-long board. The e-scooter's serial number is located on the bottom of the board.

How to Check Whether Your Product Matches

A matching product name or photograph is not enough by itself. Compare every identifier available on your item or packaging with the official notice.

  1. Confirm the full product and brand or recalling-firm name.
  2. Compare package size, color, flavor, model, style, or configuration when listed.
  3. Check UPC, lot, batch, serial, date code, recall number, or USDA establishment number.
  4. Review the recall date and distribution information without assuming every seller is listed.
  5. Open the official CPSC source below and follow its current instructions.

If a required identifier is missing, contact the recalling company or issuing agency through the official notice rather than guessing.

Consumer Action Recorded in the Source

Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address. The repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. Pacific Cycle estimates it will take consumers between five and ten minutes to install. Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair, at no cost to the consumer.. Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT, Monday through Friday, or online at https://www.pacific-cycle.com/safety-notices-recalls/ or www.pacific-cycle.com and click on "Safety Notices & Recalls" at the bottom of the page.

Distribution & Affected States

Nationwide retail and online distribution

Source-Provided Product Images

Product image supplied with the source record for Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards
Product image supplied with the source record for Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards
Product image supplied with the source record for Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards
Product image supplied with the source record for Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards
Product image supplied with the source record for Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards
Product image supplied with the source record for Pacific Cycle Recalls Schwinn Electric Scooters Due to Fall and Injury Hazards

Image limitation: An image may show only one package, color, size, or model. Do not use a photograph alone to decide whether your product is affected.

Verify With the Issuing Agency

This record was last updated in our index on 2026-07-27 11:37:09 UTC. Because recall enforcement statuses and instructions evolve, always verify details directly with the issuing government agency.

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Record Transparency

Issuing agency
CPSC
Source ID
9186
Indexed update
2026-07-27 11:37:09 UTC
Official source
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